WHO ARE WE?

Our mission| Our history | About us | Our Values

Good morning,

My name is Paweł Majer, and I am a co-owner of Rest Lords. I’d like to share our story: who we are, where we come from, and why massage chairs. First of all, let’s start with our ethos.

Our mission

We firmly believe in the importance of a carefully prepared offer, supported by expert knowledge and reliable information.  We are confident that our dedication to your comfort at every stage will help you make an informed decision. With our guidance, we’ll assist you in selecting the ideal massage chair, to ultimately enhance your well-being.

Our History

Rest Lords was born out of passion and our relentless desire to learn new things. In 2009, while travelling through Western Europe, Grzegorz Najmowicz and I stumbled upon massage chairs by chance. It was there that we experienced their benefits for the first time and recognised their potential. Inspired and full of ideas, we returned to our hometown of Olsztyn, determined to turn the vision into reality.

As time passed, we remained committed to offering our customers the best possible product range for our future endeavours. We tested various massage chair models and reviewed offers both from Poland and abroad. We attended leading trade fairs in Europe and Asia and observed the chair manufacturing process in Japanese and Chinese factories. This first-hand experience has given us a deep understanding of the technologies used and helped us identify the most promising paths for prospective development.

This prompted the decision to create our own brand – Massaggio. The next logical step was launching the World of Chairs website, which featured the addition of a global brand, the pioneer of massage chair manufacturing – Fujiiryoki. 

Having gained further experience and with a new strategy, in 2015 the company started to officially function as Rest Lords. In 2015, with more experience and a new strategy, the company began officially operating as Rest Lords.  We built our business model around e-commerce, continuously growing with new brands and evolving year by year. In 2016, we opened our first massage chair showroom under the Rest Lords brand. However, we didn’t stop there; a few years later, we opened a second showroom in Wrocław.

A major milestone in the company’s history, was the decision to expand into foreign markets, opening a franchise in the Netherlands which attracted distributors from other European countries. As a result, during the global crisis caused by the COVID-19 pandemic, Rest Lords emerged stronger, further reinforcing our position in both the Polish and European markets.

Today, Rest Lords is an established brand with a clear development strategy, earning the trust of our customers. Our carefully curated portfolio of massage chairs offers a wide range of features. We are a brand that listens, observes, and continually evolves – all thanks to you. By staying on top of trends, we continue to expand our reach, appealing to an ever-growing audience.

About us

Here we are – the dedicated individuals behind Rest Lords: management, sales, marketing, finance, logistics, and service professionals, all focused on one thing: your well-being. Rest assured, this team will look after you like no one else!

MANAGEMENT BOARD

We take great pride in ensuring that all aspects of Rest Lords function efficiently, consistently, and with a clear vision and motivation. Our goal is for our brand to be valued by customers, employees, and contractors alike. We actively support the sales, marketing, finance, customer service, and logistics teams, making certain that every part of our business works seamlessly together to create a reliable and professional operation.

SALES DEPARTMENT

You can visit us at Rest Lords showrooms in Olsztyn, Wrocław, and Warsaw, or simply give us a call – we’ll be happy to answer.  We’d be delighted to chat with you, explain the features and advanced technologies, and respond to any questions you may have. Additionally, we’ll help you choose the best delivery option and confirm when your massage chair will arrive at your doorstep.

Business Development

We coordinate all B2B activities, build relationships with new business partners in both domestic and international markets, and support large retail chains looking to expand their product range. Whether you want to enter the massage chair market or are already involved but interested in the iRest or Massaggio brands, we are the right people to contact. We offer fast and reliable consultations, help you select the most relevant and optimal product range for your company, ensure the right type of delivery, and assist with service issues.

MARKETING DEPARTMENT

Planning and carrying out all Rest Lords marketing activities is our team’s job. Every day, we focus on developing the brand’s corporate image, along with promoting the company and the products in our range. We coordinate the launch of new products, prepare media campaigns, and create advertising materials. Above all, we make sure that when you’re searching for a massage chair, you’ll find us.

FINANCE DEPARTMENT

Our daily routine at Rest Lords revolves around invoices, statements, tables and charges. All the invoices, contracts and many documents which may be difficult for others to decipher pass through our hands. Tax law is no mystery to us, and accounting software holds no surprises for us… for the time being. Finally, we handle order processing, payment transfers, and the smooth circulation of invoices, ensuring that every document we receive is properly managed.

LOGISTICS AND WARRANTY SERVICE

The warehouse is our kingdom! At Rest Lords, we take pride in managing efficient courier shipments and planning optimal delivery routes to ensure a smooth, hassle-free experience. When it comes to setting up your massage chair, we go the extra mile—helping bring it inside, guiding you through the setup, and explaining how to use the model. We’re experts in massage chairs, and because we know them inside out, servicing them is second nature to us.

Our values

When developing the Rest Lords brand, we have implemented a policy designed to guarantee our customers a selection of massage chairs of unprecedented quality. At every stage of our operations, we strive to reach the peak of our potential and ensure the highest possible satisfaction from working with us.

Expert knowledge – this is demonstrated through our continual expansion of expertise in the massage chair market in its broadest sense, as well as in the field of massage itself, and then applying this knowledge to meet the needs of our customers.

True partnership – both with our Customers, with whom we build long-term relationships, and with our Employees, whom we treat with utmost respect, creating an open and friendly working atmosphere.

Conscious commitment – for us, this means not only a proactive approach to completing tasks but also openness and initiative, all consciously carried out in the spirit of work-life balance.

Above-standard reliability – we demonstrate attention to detail in every area of our operations, paying very close attention to the precision and accuracy of our work.

Striving for perfection – we analyse results, draw conclusions, and continuously implement improvements, enhancing both our performance and the satisfaction we derive from our work.