9 Knowledge 9 How do you clean and look after your massage chair?

How do you clean and look after your massage chair?


Just as any other piece of equipment, when buying a massage chair, it’s worth knowing how to keep your equipment running smoothly and looking like new for as long as possible. If you already have one at home or are waiting for it to be delivered, find out what to do and what to avoid when enjoying your massage chair. What should you do and how often should you clean it? Paweł answers these as well as some other questions. We invite you to watch and read.

How to clean your massage chair?

Organic leather used in most of the massage chairs is of the proper thickness, can withstand the operation of the massaging arms stretching it, can handle infrared heating perfectly and is properly reinforced against abrasion. In order to keep such upholstery clean, all you need to do is to use a cleaner which you will find in the set prepared by us for cleaning and protecting leather upholstery of massage chairs. The cleaning action of this product is based on chemical softening of accumulated dirt, so don’t scrub the leather surface, just wait for the agent to react with the dirt.

Brief guide on how to clean the massage chair: 

  1. Apply cleaner to the stain.
  2. Wait – the cleaner softens the accumulated dirt.   
  3. After a while, gently wipe off the stained area. 
  4. Protect chair’s upholstery with care product.

In addition to upholstery made of eco leather, some models also have textile elements, especially around the hand and foot massagers. These are equipped with a zip, so they can easily be detached and washed.

Massage chair upholstery care

You’ll be able to make the leather shine, look beautiful and keep it protected from dirt by applying a massage chair upholstery protector. Its protective effect is based on the creation of an invisible barrier that stops everyday dirt. What’s more, it delays the penetration of aggressive substances such as salt, acidic compounds from e.g. human sweat, dyes from fabrics such as denim.

The most common causes of servicing

Besides proper care, it’s also worth taking care of the massage chair through proper use. Few people realise, for example, that the most vulnerable part of the massage chair is the footrest. To ensure that it works flawlessly and doesn’t get damaged, you should wait until it returns to its original position after the massage. Only then can you stand on it and get off the massage chair safely. It’s worth mentioning that this is one of the main causes of service calls, which can be avoided through proper use. 

One of the more common reasons for contacting a service technician is also doubts about the operation of the airbags. Sometimes it works, sometimes it doesn’t, you have to wait a long time for it to start – these are the problems most often reported. The truth is, however, that this is most often not related to the malfunctioning of the massage chair at all. This is because once the chair has started up, it’s not the case that everything kicks in straight away. It’s a specially programmed cycle in which each movement of the massager and airbags takes its turn and alternates. It’s therefore worth waiting to find out whether the airbags are working, and if you have any doubts about whether they are working correctly, you can contact a service technician.

While we are still on the subject of using the chair properly, before your first massage it’s worth checking whether the correct distance from the wall has been maintained behind the chair. This will prevent damage to both the chair and the wall, where stains or scratches may appear. This applies especially to models that recline. Massage chairs with the Zero Wall feature move away from the wall automatically when they recline, so leaving space behind them is not necessary.

Repairing the massage chair yourself

Self-repairs carried out without consultation are fraught with the risk of damaging the massage chair even further. It’s not a piece of equipment that everyone knows about, how it’s built or how it should work. It also comes with moving parts, the repair of which can involve a risk of injury. That’s why it’s a good idea to consult someone who deals with it on a daily basis and knows what to do if you find any problems or faults. So if you’re not sure whether your chair is working properly or if you have noticed a change in the way the massage is performed, contact the retailer or consult a service technician, who will certainly know what to do in such a situation. Frequently, minor malfunctions can be repaired on your own following a telephone consultation. 

What you can do yourself, on the other hand, is occasionally check the fabric securing the back massager. It can happen that after using the massage chair for some time, the zip on this material comes undone and blocks the massager. To prevent this, you can look under the cushion after a few massages and check if the zipper is closed.

Observing the above rules will protect your massage chair from malfunctions, preserve its appearance for years to come and enable you to enjoy relaxing massage without any problems. And if you have any further questions or thoughts after reading this article, feel free to contact us.

– OI Paweł, let’s imagine that there’s some birthday party going on. You know, sometimes the cake can end up on the chair, sometimes the children will grease it with chocolate… How to start cleaning the massage chair? – In such a case, we can clean up the stains and dirt without any problems. The chairs are made predominantly of synthetic leather, which does not absorb odours, water and is relatively easy to clean. And it covers the largest part of the chair. There are dedicated cleaning agents that are based on water. One of them can be used for cleaning dirt, the other one is more for maintenance, impregnation of leather. So after every such extensive staining by cake, pen, crayon, jeans it is worth cleaning it right away (it’s important). However, regularly, every two months or so, it is worth refreshing your chair by cleaning and preserving it with these agents. Let me remind you that we also offer such products and they work perfectly. There are also some elements in the chair, as you can see here – at the shoulders, calves and feet – these are finishing touches. Most of the chairs have these elements with zippers so they can be cleaned in the laundry room or cleaned on the spot with cleaning foams, upholstery cleaners or vacuum cleaners. This way you can also keep this equipment as tidy and clean as possible. There are also plastic parts that can be cleaned with cleaners for smooth surfaces – you can keep them clean with ease. In extreme situations we act immediately, and normally we should carry out such maintenance of the chair once every two or three months. – Do you clean dark and light chairs differently? – No, it doesn’t matter at all. There are agents for both black and light chairs. Here, I’m on the bright coloured Massaggio Esclusivo. This model is 3 years old, cleaned, maintained and has no signs of wear and tear or dirt at all. You’ll sooner see a scratch on it somewhere, it may have happened during these 3 years, sooner than a difficult to clean stain. As I’ve already said, it is vital that we react quickly, especially to jeans that are dyeing a lot. It’s also important not just for massage chairs, but also for other upholstered and leather furniture, that this denim does pose a problem… and a pen or crayon in a child’s hand is another one, so here, the quick reaction in these extreme moments counts most.

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Published: 2022.09.07

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